Veturi Hotels – Terms of Use

If you have questions, please contact us at [email protected] view our privacy policy.

  1. User Agreement

The web-sites located at www.veturihotels.com and their international languages versions (the Websites), and the services available from the Websites are subject to the following terms and conditions.
Please read the following terms and conditions closely before using our Websites. By accessing, browsing and using these Websites, you acknowledge that you have read, understood and agree to comply with the terms and conditions stated herein. If you do not agree with any part of these terms and conditions, you must not use these Websites.

The Websites are owned and operated by Veturi Travel BV (Veturi Hotels or the Company). Some of the content found on the Websites is owned by clients of VeturiHotels.com, some of the content on the Websites is owned by other third party providers, and some of the content found on the Websites is owned by Veturi Hotels.

The terms “we,” “us,” “our” and the “Company” refer collectively to Veturi Hotels and our affiliates, and “you” and “your” refer collectively to the customer booking a reservation through us directly through these Websites. All reservations you make through us are subject to the terms, conditions and notices as they exist at the time the reservation is made. We, and third-party suppliers, reserve the right to change these terms, conditions and notices, and you agree to accept and be bound by such terms, conditions, and notices that are in effect at the time of your use of our Websites and facilities.

  1. Your Warranties to Us

As a condition of your using these Websites, booking a reservation, or using any of the information, data or images from these Websites, you warrant and represent to us that you will not use these Websites or the information, images or data contained on the Websites, for any illegal purpose, or for any purpose that is prohibited by this agreement, and you agree not to modify, copy, distribute, transmit, publish, display, license, create derivative works from or sell any product, services, information or software obtained from these Websites. You further warrant that you are at least 18 years old and possess the legal authority to enter into an agreement and to use these Websites in accordance with the terms and conditions of this agreement. You agree to be financially liable for all of your uses of these Websites as well as for the use of your name and credit card account to pay for any services purchased at these Websites by members of your household, including minors living with you. You also warrant that all information supplied by you or members of your household while using these Websites is true and accurate.

  1. Terms of Service

These Websites provides assistance to customers in determining the availability of certain goods and services and/or purchasing such goods and services. You will be purchasing goods and services directly from third party supplies such as the Hotel.

If goods or services are purchased or reservations are made directly from suppliers, separate terms and conditions of such suppliers will apply to your reservations or purchases of goods or services that you select. You agree to abide by the terms or conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier’s rules and restrictions regarding availability and use of any products or services. You understand that any violation of any such supplier’s terms and conditions of purchase may result in: cancellation of your reservations or purchases; your being denied access to any hotels; your forfeiting any monies paid for such reservations or purchases, and in the Company debiting your account for any costs we incur as a result of such violation. You will be completely responsible for all charges, fees, duties, taxes, and assessments arising out of your use of these Websites, and, without limitation, you will be responsible for all charges, fees, duties, taxes, and assessments arising out of transactions performed by others on your behalf, whether or not such uses were performed with your consent. You further agree that any claims that you may have arising out of such purchases will only be against such suppliers and not the Company.

As stated above, these Websites also accommodates the sale of certain goods and/or services to you directly. Your use of these Websites constitutes your agreement with the terms and conditions contained herein. With respect to hotel reservations made directly through these Websites, they are further subject to the published conditions and rules of the applicable hotel. A reservation and/or purchase made directly through these Websites will be subject to the terms and conditions of the supplier including, but not limited to the cancellation and return policy that is applicable to that particular reservation and/or purchase which will be made known to you prior to your making such reservation and/or purchase. You further agree and acknowledge that your credit card may be charged for the full cost of your reservation upon submitting your reservation request regardless of whether the reservation is used.

With respect to items other than hotel reservation sold through these Websites, we cannot confirm the price of an item until you complete your order. Separate and more detailed terms and conditions may apply to your purchase order of goods with respect to the sale, delivery, return or exchange of the goods you select.

  1. General Use of the VETURI HOTELS Website

These VETURI HOTELS Websites provides assistance to customers in the search for the availability and rates of hotels and rooms of the customer’s choice at dates defined by you for a specific number of travelers. VETURI HOTELS reserves the right to discontinue its websites at any time.

Hotel content and categories
All information about a hotel and the descriptions of a hotel are based on the hotels own assessment. All content about a hotel that is displayed on the Websites is provided to VETURI HOTELS by the respective hotel and VETURI HOTELS acts as content provider for the hotel only and is thus not responsible for content, any omissions or typographical errors referring to a hotel. As far as displayed on the Websites the internationally used hotel classification into stars offers noncommittal information about the hotel’s standard, in consideration of self-assessment by the hotel which was provided by the hotel.

Prices and taxes
All prices displayed on the Websites are current lowest available rates shown in the name of the individual hotel and are valid for all bookings made via the VETURI HOTELS reservation system as described below in section 5. All prices have been provided by the hotel and VETURI HOTELS acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
Please note that a visitor’s tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of stay, number of people staying etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking, the applicable taxes will in any case be displayed. Obvious errors and mistakes (including misprints) are not binding.

Registration
You can register on the VETURI HOTELS website. If you voluntarily provide personal data as part of such registration, it will be used to prefill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted in to any of our newsletters. You can cancel your registration with VETURI HOTELS at any time. Please send an according e-mail to [email protected]

Auto log in
You may choose to stay logged in on our website. We will then store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our website but will be automatically logged in (“auto log in”). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.

  1. Accommodation contract and Payment

If you make a booking through VETURI HOTELS reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. VETURI HOTELS does not enter into the contract with you about the accommodation. Rates available and any booking made via the VETURI HOTELS reservation system can’t be combined with other offers or promotions.

Bookings take place according to the best and currently lowest VETURI HOTELS day price in each case. This price is submitted directly by the hotel for the arrival date chosen, and is shown in the name of the hotel. Available last-minute, seasonal, weekend or special prices will be considered automatically during the booking. Please be advised Converted rates using the website currency converter are based on an estimation of that days exchange rate.

Making a booking
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking or prepay your booking, according to the policies and conditions outlined by the hotel for a particular rate. Charges will be made directly by the hotel according these policies and conditions. If you are logged in to your account the personal details will be pre-filled. By clicking the button “Confirm registration, Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description.

Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via VETURI HOTELS as carrier of the message. VETURI HOTELS shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a sub-contractor or vicarious agent of VETURI HOTELS. As soon as you receive the booking confirmation from the hotel via the VETURI HOTELS reservation system, you have entered into a contract with the hotel and not with Veturi Hotels, and the booking is subject to the conditions and policies outlined with the rate. You will receive a customer booking reference number together with the confirmation of your booking and the applicable policies and conditions. The use of the VETURI HOTELS reservation system is free of charge for you.

Cancellations
A hotel may voluntarily offer a right to cancel or change a booking for selected offers in the VETURI HOTELS reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the VETURI HOTELS reservation system, any such changes and cancellations have to be carried out directly with the Hotel to be fully effective. In case of a change or cancellation carried out directly at the hotel, VETURI HOTELS cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such.

Storing and accessibility of the contract
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.veturihotels.com/terms. We also store older version of our terms and conditions. You can access your booking information also after the booking via your Veturi Hotels account.

  1. Travel Destinations

Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. We urge you to review travel prohibitions, warnings, announcements and advisories issued by all relevant governmental authorities and agencies prior to booking travel to international destinations.

BY OFFERING FOR SALE TRAVEL TO PARTICULAR INTERNATIONAL DESTINATIONS, WE DO NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND ARE NOT LIABLE FOR ANY DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.

  1. Links to Third Party Websites

Our Websites contain links to Websites operated by parties other than the Company. Those links are provided to you for your reference and convenience only. These third-party Websites and advertisers, or internet advertising companies working on their behalf, sometimes use technology to send or serve the advertisements that appear on our Websites directly to your browser. We do not own or control the content of those Websites and are not responsible for their content or your use of them. We do not endorse the content of any of those Websites.

  1. Electronic Communications

You communicate with us electronically whenever you visit our Websites or send emails to us. You consent to receive communications from us electronically. You agree that all notices, disclosures, agreements and other communications that we provide to you electronically satisfy any legal requirements that communications be in writing.

  1. Warranty and Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THESE WEBSITES MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. THE COMPANY AND ITS AFFILIATES DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM LIABILITY FOR INACCURACIES RELATING TO, THE PRODUCT DESCRIPTIONS OR OTHER CONTENT OF THESE WEBSITES. IN PARTICULAR, WE DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM LIABILITY FOR INACCURACIES RELATING TO, THE HOTEL PHOTOGRAPHS, HOTEL PROPERTY DESCRIPTIONS, AND LISTS OF HOTEL PROPERTY AMENITIES DISPLAYED ON THESE WEBSITES, MOST OF WHICH IS PROVIDED TO US BY THE HOTEL PROPERTIES. HOTEL RATINGS DISPLAYED ON THESE WEBSITES ARE INTENDED ONLY AS GENERAL GUIDELINES, AND THE COMPANY AND ITS AFFILIATES DO NOT GUARANTEE THE ACCURACY OF THE RATINGS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. THE COMPANY, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES ON THESE WEBSITES AT ANY TIME. ALTHOUGH THE WEBSITES CONTENT MAY BE UPDATED FROM TIME TO TIME, TRAVEL INFORMATION MAY CHANGE RAPIDLY. THEREFORE, SOME OF THE INFORMATION ON THE WEBSITES MAY BE OUT OF DATE AND/OR MAY CONTAIN INACCURACIES OR TYPOGRAPHICAL ERRORS. VETURI HOTELS DOES NOT GUARANTEE THE TIMELINESS, VALIDITY, COMPLETENESS, ACCURACY OR RELIABILITY OF WEBSITES CONTENT MADE AVAILABLE TO YOU FOR ANY PURPOSE.

THE WEBSITES CONTAIN OPINIONS, RECOMMENDATIONS, STATEMENTS AND INFORMATION PROVIDED BY THIRD PARTIES. VETURI HOTELS DOES NOT REPRESENT, ENDORSE OR GUARANTEE THE TRUTHFULNESS, ACCURACY OR RELIABILITY OF ANY OF SUCH WEBSITES CONTENT POSTED BY SUCH THIRD PARTIES, OR ENDORSE ANY OPINIONS OR RECOMMENDATIONS EXPRESSED BY SUCH THIRD PARTIES. YOU UNDERSTAND AND AGREE THAT YOU DOWNLOAD OR OTHERWISE OBTAIN MATERIAL OR DATA THROUGH THE USE OF THE WEBSITES AT YOUR OWN DISCRETION AND RISK AND ANY RELIANCE ON WEBSITES CONTENT POSTED BY THIRD PARTIES WILL BE AT YOUR OWN RISK. YOU AGREE THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL OR DATA. CHANGES ARE PERIODICALLY MADE TO THE WEBSITES AND MAY BE MADE AT ANY TIME.

VETURI HOTELS, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONSULTANTS, AGENTS, SHAREHOLDERS, AFFILIATES, LICENSORS, CONTENT PROVIDERS OR SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THESE WEBSITES FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING FOR SALE OF ANY PRODUCTS OR SERVICES ON THESE WEBSITES DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY THE COMPANY OR ITS AFFILIATES. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. VETURI HOTELS, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONSULTANTS, AGENTS, SHAREHOLDERS, AFFILIATES, LICENSORS, CONTENT PROVIDERS OR SUPPLIERS, AND/OR THEIR RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.

THE HOTELS AND OTHER SUPPLIERS PROVIDING TRAVEL OR OTHER SERVICES FOR THE COMPANY ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF THE COMPANY OR ITS AFFILIATES.

VETURI HOTELS, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONSULTANTS, AGENTS, SHAREHOLDERS, AFFILIATES, LICENSORS, CONTENT PROVIDERS ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. VETURI HOTELS, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONSULTANTS, AGENTS, SHAREHOLDERS, AFFILIATES, LICENSORS, CONTENT PROVIDERS HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE, ACTS OF TERRORISM, SICKNESS OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS OR ACTS OF ANY GOVERNMENT OR AUTHORITY.

IN NO EVENT SHALL VETURI HOTELS, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONSULTANTS, AGENTS, SHAREHOLDERS, AFFILIATES, LICENSORS, CONTENT PROVIDERS AND/OR THEIR RESPECTIVE SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF THESE WEBSITES OR WITH THE DELAY OR INABILITY TO USE THESE WEBSITES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES OBTAINED THROUGH THESE WEBSITES, OR OTHERWISE ARISING OUT OF THE USE OF THESE WEBSITES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF VETURI HOTELS, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONSULTANTS, AGENTS, SHAREHOLDERS, AFFILIATES, LICENSORS, CONTENT PROVIDERS AND/OR THEIR RESPECTIVE SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.

YOU HEREBY RELEASE AND FOREVER WAIVE ANY AND ALL CLAIMS YOU MAY HAVE AGAINST VETURI HOTELS, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONSULTANTS, AGENTS, SHAREHOLDERS, AFFILIATES, LICENSORS, CONTENT PROVIDERS OR SUPPLIERS (INCLUDING, BUT NOT LIMITED TO, CLAIMS BASED UPON THE NEGLIGENCE OF SUCH PARTIES) FOR LOSSES OR DAMAGES YOU SUSTAIN IN CONNECTION WITH YOUR USE OF THE WEBSITES.

  1. Indemnification

You agree to defend and indemnify Veturi Hotels, its affiliates, and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by: (i) you or on your behalf in excess of the liability described above; or (ii) by third parties as a result of (a) your breach of this agreement or the documents referenced herein, (b) your violation of any law or the rights of a third party, or (c) your use of these Websites.

  1. General

By using the Websites, booking a reservation and/or purchasing goods or services through these Websites, you agree that the laws of the Netherlands, without regard to the principles of conflicts of laws, will govern this agreement and any dispute of any kind that arises between you and the Company or its affiliates. You hereby agree that any dispute arising from or relating to the use of these Websites, hotel reservations and/or purchasing goods or services made through us may, if not amicably resolved, be resolved only through binding arbitration between you and us under the commercial rules of the Dutch Arbitration Institute. This arbitration, which shall be conducted in Rotterdam, the Netherlands, before neutral arbitrators, shall not involve other customers, be combined with separate arbitrations involving other customers, or proceed as any type or form of class action in which the claims of similarly-situated customers are pursued together.

Use of these Websites is unauthorized in any jurisdiction that does not give effect to all provisions of this agreement, including, but not limited, to this paragraph. We reserve the right to comply with law enforcement requests or requirements relating to your use of these Websites or information provided to or gathered by the Company and its affiliates with respect to your use of these Websites. If any provision of this agreement is determined to be invalid or unenforceable pursuant to applicable law by any court of competent jurisdiction, the other provisions of this agreement will remain in full force and effect.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Veturi Hotels as a result of this agreement or use of the Websites.

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty and liability disclaimers set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and this agreement shall continue in effect.

This agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and the Company and its affiliates with respect to these Websites and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and the Company and its affiliates with respect to these Websites. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Veturi Hotels may assign its rights under these terms and conditions to any party without your consent. These terms and conditions shall inure to the benefit of Veturi Hotels, its successors and assigns. You may not assign, convey, subcontract or delegate your rights, duties or obligations hereunder.

Any rights not expressly granted herein are reserved.

  1. Modification of These Terms And Conditions

We reserve the right to change the terms, conditions, and notices under which these Websites are offered with or without notice. You agree to accept and be bound by those terms, conditions, and notices that are in effect at the time of your use of our Websites and facilities.

  1. Termination

We reserve the right, in our sole and absolute discretion to restrict, suspend, or terminate your use of and access to all or any part of our Websites and/or services at any time and for any or no reason, with or without prior notice, and without liability.

  1. Copyright and Trademark Notices

VETURI HOTELS is a trademark and/or service marks of VETURI TRAVEL BV. You agree not to display or use in any manner any marks of VETURI HOTELS without VETURI HOTELS prior permission. All contents of the Websites are copyrighted: VETURI TRAVEL BV. All rights reserved. Other product and company names mentioned herein may be the trademarks of their respective owners.

  1. Currency Converter

Currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. Currency quotes are not updated every day. Check the date on the currency converter for the day that currency was last updated. The information supplied by this application is believed to be accurate, but we, our affiliates and/or our suppliers do not warrant or guarantee such accuracy. When using this information for any financial purpose, we advise the customer to consult a qualified professional to verify the accuracy of the currency rates. We, our affiliates and/or our suppliers do not authorize the use of this information for any purpose other than personal use and prohibit to the maximum extent allowable the resale, redistribution, and use of this information for commercial purposes.